The Haven by JetQuay Review – Singapore (SIN)

Reader, you know the folks at Lounge Sharks always tell it like it is, and that’s why you love us. And so, we aren’t going to beat around the bush with this one: we didn’t put a lot of effort into this review, because by god this lounge sure as hell didn’t put a lot of effort into its offerings. For what it’s worth, here’s our The Haven by JetQuay Review – Singapore (SIN) – officially the saddest lounge we’ve encountered at Changi Airport.

The facts – The Haven by JetQuay Review – Singapore (SIN)

Here’s the deal: when you exit baggage claim in terminal three, you’ll find this lounge by walking to your right for about three minutes. Is it worth the walk, worth delaying your entry into the city-state that awaits so that you can bask in a little bit of luxury? Meh. The only reason to go out of your way for this lounge is if you are in need of a quick meal, a shower, or if you’re waiting for another traveler to arrive or for someone to pick you up.

The lounge is a small, long strip with seating on either side of the aisle. At the far end is the saddest food counter you’ve ever seen in a country this rich. Indeed, it falls far short of other lounges we’ve reviewed in Singapore, such as the much-more-impressive Marhaba Lounge in this same terminal.

The positives – The Haven by JetQuay Review – Singapore (SIN)

The showers

There are showers here, and that’s great. Your entry into the lounge allows you to use what would otherwise be a pay-per-use shower facility. So get cleaned up if you’ve got some time to kill.

The food

You are entitled to a single meal per entry into the lounge. The menu is as follows. If you don’t want any of these things, try the instant noodles in the back.

The negatives – The Haven by JetQuay Review – Singapore (SIN)

The internet

It was so slow we couldn’t even get a proper speed reading.

The space

It’s very small. There aren’t a lot of people around, but given how tiny it is, it still feels claustrophobic and cramped. This is not the place to while away an afternoon.

Final Grades